FAQs
Can I Offer a Free Gift Instead of Just Free Shipping?
Yes! While the Free Shipping Bar app doesn’t create a discount or add a free gift to the cart automatically, you can use the secondary goal feature to promote a free gift or product reward once a customer spends past a higher threshold.
How it works
- Set your primary goal (e.g. $50 for free shipping).
- Click Add Secondary Goal and enter a higher amount (e.g. $100) — this is the threshold for the free gift.
- Customize the message shown at each stage:
- Initial – “Free shipping for orders over $50”
- Progress (primary) – “Only $25 away from free shipping”
- Progress (secondary) – “You got free shipping! Only $50 away from a free gift”
- Goal achieved – “Congratulations! You’ve got free shipping and a free gift”
For step-by-step setup instructions, see Second Shipping Goal.
If you have any questions, feel free to reach out to us at help@hextom.com
Was this article helpful?
Your feedback helps us improve our docs.
Thanks for the feedback!