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Setup & Features

How to Configure the Recommendation Upsell Campaign

Written guide 2 min read Beginner

The **Recommendation Upsell **widget in the app allows you to display “frequently bought together” or “you may also like” suggestions directly on your product pages. This is a powerful tool to increase average order value by helping customers discover related or complementary items.

Follow the step-by-step guide below to configure the campaign.

How to Add a Recommendation Upsell Campaign

  1. To add a new Recommendation Upsell campaign, click on Add Campaign on the dashboard.
  1. Choose Recommendation as your campaign type.
  1. Enter a campaign title. This is only visible to you and will help you identify the campaign in your dashboard.
  1. Under **Recommended Products Type **dropdown box, select from:
  • **Complementary: **Suggests matching items that go well with the current product (e.g., accessories or add-ons).
  • **Related: **Displays similar or alternative items the customer might prefer.
  1. Choose between Basic Configs and Full Configs to design your widget:
  • Basic Configs allows you to edit the following:
  • Title content and text color
  • Price color
  • “Add to Cart” button content
  • Global text color
  • Full Configs includes all **Basic Configs **options plus the following:
  • Title font size and weight
  • Price font weight
  • “Add to Cart” button text color, background color, border color, font size, and shape (rounded or square)
  • Global background color, shape, border color, and border thickness (regular, thick, thin)
  1. Set your targeting options (optional):
  • **Display to Markets: **Choose between **all markets **or specific markets
  • **Display to Customers: **Show to **all customers **or target customers by tag
  • **Display Schedule: **You can set it to **always display **or schedule the display and set a start date & time, with an option to set an end date & time (based on your local timezone)

If you have any further questions or concerns about this campaign, please feel free to reach out to us at help@hextom.com, and we’ll be happy to help!