Bulk Customer Edit

Customer Fields Guide

Written guide 2 min read Intermediate

Understand each field/column from our “Customers” CSV template, including what it does, allowed values, and examples. This guide helps with both CSV import and export.

On this page:


Customer Basic Info

Field Description Accepted Values Example

Customer first name Customer’s given name Text John

Customer last name Customer’s surname Text Smith

Customer email address Customer’s email (unique identifier) Valid email john.smith@email.com

Customer phone number Customer contact number Valid phone format +1 555 123 4567

Customer note Internal notes about the customer Text VIP customer – prefers email contact

Customer tags Tags for segmentation Comma-separated text VIP, Wholesale, Repeat Customer

Customer tax exempt Indicates tax exemption status TRUE / FALSE FALSE


Customer Address Info

Field Description Accepted Values Example

Customer address id Unique ID for this address Numeric / system-generated 123456789

Customer address first name First name for this address Text John

Customer address last name Last name for this address Text Smith

Customer address company Company name for this address Text Acme Corp

Customer address address line 1 Street address Text 123 Main Street

Customer address address line 2 Apartment, suite, or unit Text Apt 4B

Customer address city City Text New York

Customer address province State / province / region Full name California

Customer address province code State / province code Abbreviations CA

Customer address postal code ZIP or postal code Alphanumeric 10001

Customer address country Full country name Text United States

Customer address country code ISO 2-letter country code Text US

Customer address is default Marks default address TRUE / FALSE TRUE


Field Description Accepted Values Example

Customer email marketing consent marketing state Email consent status subscribed, not_subscribed, pending, unsubscribed subscribed

Customer email marketing consent opt-in level Email opt-in level single_opt_in, confirmed_opt_in, unknown confirmed_opt_in

Customer SMS marketing consent value marketing state SMS consent status subscribed, not_subscribed, pending, unsubscribed subscribed

Customer SMS marketing consent value opt-in level SMS opt-in level single_opt_in, confirmed_opt_in, unknown single_opt_in


Customer Activity Info

Field Description Accepted Values Example

Customer last purchase time Last purchase date & time ISO 8601 format 2024-01-15T10:30:00

Customer created time Customer profile creation date & time ISO 8601 format 2023-06-01T08:45:00

Customer created by Source of creation system, api, import, manual import


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